Parts Salespersons

Receive and fill telephone orders for parts.

Fill customer orders from stock and place orders when requested items are out of stock.

Receive payment or obtain credit authorization.

Read catalogs, microfiche viewers, or computer displays to determine replacement part stock numbers and prices.

Prepare sales slips or sales contracts.

Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.

Assist customers, such as responding to customer complaints and updating them about back-ordered parts.

Locate and label parts and maintain inventory of stock.

Mark and store parts in stockrooms according to prearranged systems.

Pick up and deliver parts.

Discuss use and features of various parts, based on knowledge of machines or equipment.

Examine returned parts for defects, and exchange defective parts or refund money.

Maintain and clean work and inventory areas.

Manage shipments by researching shipping methods or costs and tracking packages.

Advise customers on substitution or modification of parts when identical replacements are not available.

Place new merchandise on display.

Demonstrate equipment to customers and explain functioning of equipment.

Measure parts, using precision measuring instruments, to determine whether similar parts may be machined to required sizes.

Repair parts or equipment.