Social and Community Service Managers
SOC: 11-9151.00 · Job Zone 4 (Considerable preparation)
Plan, direct, or coordinate the activities of a social service program or community outreach organization. Oversee the program or organization's budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing social workers, counselors, or probation officers.
AI Impact Summary
Social and Community Service Managers faces moderate AI displacement risk with a score of 30/100. Significant displacement is estimated between 2046 and 2076. Of 16 analyzed tasks, 1 are highly automatable, particularly in routine_cognitive. Strong protective factors — including social intelligence, creativity, or regulatory barriers — significantly reduce effective risk.
Wage & Employment (2024)
Median Wage
$78,240
per year
Mean Wage
$86,100
per year
Employment
195K
workers
Wage Range
$50,020 - $129,820
10th - 90th pct
Wage Distribution
Protective Factors
Total protective discount: 28.5%
Skill Analysis
AI-Vulnerable Skills (6)
High reliance on Reading Comprehension is a risk area. Consider developing complementary AI-resistant skills to maintain value.
High reliance on Information Ordering is a risk area. Consider developing complementary AI-resistant skills to maintain value.
High reliance on Mathematics is a risk area. Consider developing complementary AI-resistant skills to maintain value.
Memorization is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Mathematics is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Programming is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
AI-Resistant Skills (7)
Social Perceptiveness is AI-resistant — strengthening this skill provides durable career protection.
Coordination is AI-resistant — strengthening this skill provides durable career protection.
Complex Problem Solving is AI-resistant — strengthening this skill provides durable career protection.
Instructing is AI-resistant — strengthening this skill provides durable career protection.
Persuasion is AI-resistant — strengthening this skill provides durable career protection.
Negotiation is AI-resistant — strengthening this skill provides durable career protection.
Manual Dexterity is AI-resistant — strengthening this skill provides durable career protection.
AI-Augmented Skills (5)
Recommendations
Skills to Develop
These skills are at risk from AI automation. Social and Community Service Managers professionals should diversify beyond them.
- Reading Comprehension
High reliance on Reading Comprehension is a risk area. Consider developing complementary AI-resistant skills to maintain value.
- Information Ordering
High reliance on Information Ordering is a risk area. Consider developing complementary AI-resistant skills to maintain value.
- Mathematics
High reliance on Mathematics is a risk area. Consider developing complementary AI-resistant skills to maintain value.
- Memorization
Memorization is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
- Mathematics
Mathematics is AI-vulnerable but has moderate importance in this role. AI tools may handle this; focus on higher-value skills.
Skills to Leverage
These human-centric skills remain difficult for AI to replicate. Double down here.
- Social Perceptiveness
Social Perceptiveness is AI-resistant — strengthening this skill provides durable career protection.
- Coordination
Coordination is AI-resistant — strengthening this skill provides durable career protection.
- Complex Problem Solving
Complex Problem Solving is AI-resistant — strengthening this skill provides durable career protection.
- Instructing
Instructing is AI-resistant — strengthening this skill provides durable career protection.
- Persuasion
Persuasion is AI-resistant — strengthening this skill provides durable career protection.
Tools to Adopt
AI can amplify these skills. Learn the tools that augment rather than replace your work.
- Critical Thinking
Critical Thinking will be enhanced by AI. Develop expertise in using AI tools for this skill to increase productivity.
- Active Learning
Active Learning will be enhanced by AI. Develop expertise in using AI tools for this skill to increase productivity.
- Judgment and Decision Making
Judgment and Decision Making will be enhanced by AI. Develop expertise in using AI tools for this skill to increase productivity.
- Writing
Writing will be enhanced by AI. Develop expertise in using AI tools for this skill to increase productivity.
- Systems Analysis
Systems Analysis will be enhanced by AI. Develop expertise in using AI tools for this skill to increase productivity.
Task Breakdown
16 tasks analyzed
Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.
Direct activities of professional and technical staff members and volunteers.
Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.
Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits.
Prepare and maintain records and reports, such as budgets, personnel records, or training manuals.
Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints.
Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated.
Recruit, interview, and hire or sign up volunteers and staff.
Research and analyze member or community needs to determine program directions and goals.
Implement and evaluate staff, volunteer, or community training programs.
Act as consultants to agency staff and other community programs regarding the interpretation of program-related federal, state, and county regulations and policies.
Analyze proposed legislation, regulations, or rule changes to determine how agency services could be impacted.
Plan and administer budgets for programs, equipment, and support services.
Speak to community groups to explain and interpret agency purposes, programs, and policies.
Represent organizations in relations with governmental and media institutions.
Direct fundraising activities and the preparation of public relations materials.
| Task | Category | AI Capability | Risk Score | Time % |
|---|---|---|---|---|
| Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management. | Non-Routine Analytical | 55 | 49.0 | 8% |
| Direct activities of professional and technical staff members and volunteers. | Non-Routine Interpersonal | 15 | 21.0 | 10% |
| Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively. | Non-Routine Analytical | 55 | 49.0 | 9% |
| Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits. | Non-Routine Analytical | 60 | 51.0 | 7% |
| Prepare and maintain records and reports, such as budgets, personnel records, or training manuals. | Routine Cognitive | 90 | 85.2 | 10% |
| Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints. | Non-Routine Interpersonal | 10 | 19.0 | 8% |
| Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated. | Non-Routine Interpersonal | 15 | 21.0 | 7% |
| Recruit, interview, and hire or sign up volunteers and staff. | Non-Routine Interpersonal | 30 | 27.0 | 6% |
| Research and analyze member or community needs to determine program directions and goals. | Non-Routine Analytical | 65 | 53.0 | 6% |
| Implement and evaluate staff, volunteer, or community training programs. | Non-Routine Interpersonal | 30 | 27.0 | 5% |
| Act as consultants to agency staff and other community programs regarding the interpretation of program-related federal, state, and county regulations and policies. | Non-Routine Analytical | 70 | 55.0 | 4% |
| Analyze proposed legislation, regulations, or rule changes to determine how agency services could be impacted. | Non-Routine Analytical | 70 | 55.0 | 4% |
| Plan and administer budgets for programs, equipment, and support services. | Non-Routine Analytical | 65 | 53.0 | 5% |
| Speak to community groups to explain and interpret agency purposes, programs, and policies. | Non-Routine Interpersonal | 15 | 21.0 | 4% |
| Represent organizations in relations with governmental and media institutions. | Non-Routine Interpersonal | 15 | 21.0 | 4% |
| Direct fundraising activities and the preparation of public relations materials. | Non-Routine Interpersonal | 35 | 29.0 | 3% |
Community Assessment
Do you agree with this risk score?
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