AITakeover Tracker

Ushers, Lobby Attendants, and Ticket Takers

SOC: 39-3031.00 · Job Zone 2 (Some preparation)

Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and locating such facilities as rest rooms and telephones.

Wage & Employment (2024)

Median Wage

$31,150

per year

Mean Wage

$31,770

per year

Employment

119K

workers

Wage Range

$22,880 - $40,210

10th - 90th pct

Wage Distribution

$22,880Median: $31,150$40,210

Task Breakdown

23 tasks analyzed

Greet patrons attending entertainment events.

Operate refreshment stands during intermission or obtain refreshments for press box patrons during performances.

Count and record number of tickets collected.

Lead tours and answer visitors' questions about the exhibits.

Sell or collect admission tickets, passes, or facility memberships from patrons at entertainment events.

Clean facilities.

Settle seating disputes or help solve other customer concerns.

Manage inventory or sale of artist merchandise.

Examine tickets or passes to verify authenticity, using criteria such as color or date issued.

Provide assistance with patrons' special needs, such as helping those with wheelchairs.

Guide patrons to exits or provide other instructions or assistance in case of emergency.

Verify credentials of patrons desiring entrance into press box and permit only authorized persons to enter.

Refuse admittance to undesirable persons or persons without tickets or passes.

Assist patrons by giving directions to points in or outside of the facility or providing information about local attractions.

Distribute programs to patrons.

Assist patrons in finding seats, lighting the way with flashlights, if necessary.

Maintain order and ensure adherence to safety rules.

Give door checks to patrons who are temporarily leaving establishments.

Search for lost articles or for parents of lost children.

Manage informational kiosks or displays of event signs or posters.

Work with others to change advertising displays.

Page individuals wanted at the box office.

Schedule or manage staff, such as volunteer usher corps.

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